The Disturbing Truth About How Airplanes Are Maintained Today

WELCOME ABOARD
Thanks to offshoring, the number of maintenance jobs at U.S. carriers has plummeted.

By Trey Ratcliff/StuckinCustoms.com. 

 

Not long ago I was waiting for a domestic flight in a departure lounge at one of the crumbling midcentury sheds that pass for an American airport these days. There were delays, as we’ve all come to expect, and then the delays turned into something more ominous. The airplane I was waiting for had a serious maintenance issue, beyond the ability of a man in an orange vest to address. The entire airplane would have to be taken away for servicing and another brought to the gate in its place. This would take a while. Those of us in the
departure lounge settled in for what we suspected might be hours. From the window I watched the ground crew unload the bags from the original airplane. When the new one arrived, the crew pumped the fuel, loaded the bags, and stocked the galley. It was a scene I’d witnessed countless times. Soon we would board and be on the way to our destinations.
As for the first airplane, the one with the maintenance problem—what was its destination going to be? When you have time on your hands, you begin to wonder about things like this. My own assumption, as yours might have been, was that the aircraft would be towed to a nearby hangar for a stopgap repair and then flown to a central maintenance facility run by the airline somewhere in the U.S. Or maybe there was one right here at the airport. In any case, if it needed a major overhaul, presumably it would be performed by the airline’s staff of trained professionals. If Apple feels it needs a “Genius Bar” at its stores to deal with hardware and software that cost a few hundred dollars, an airline must have something equivalent to safeguard an airplane worth a few hundred million.

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